Returns & Exchanges
At Voduz Hair, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused and unopened products within 14 days of receipt for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive your unique return authorization code.
Secure Your Package
Ensure the items are in their original, unopened packaging and place them securely in a shipping box to prevent damage during transit.
Ship to Voduz
Affix the provided return label or address the package to our distribution center and drop it off at your nearest authorized courier location.
Refund Processing
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing